• Must only measure elements of the business that can be controlled and/or changed. This means the process and the people’s behaviour who operate within the process.
• Should be used as a windscreen, not a rear view mirror. (speak to us to find out why).
HBP has created a series of proprietary KPI reporting apps that make the complex issue of KPI reporting into a simple and easy to use process.
The following content initially appears to be lengthy, we invite you to review this page in detail, perhaps this will create a series of questions in your mind which we would be delighted to answer.
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